Store Policies
Privacy Policy
At Timbr Beard Co., your trust means everything to us. We believe your personal information is yours—and yours alone.​
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What We Collect
When you place an order or sign up for our updates, we may collect basic details such as your name, email, shipping address, and payment information. This information is used strictly to process your order, deliver your products, and provide customer support.
What We Don’t Do
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We do not sell, rent, or trade your personal information to third parties.
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We do not share your details with marketers, advertisers, or outside lists.
How We Protect Your Information
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All payment transactions are encrypted and processed securely.
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Access to your information is limited only to team members who need it to serve you.
Your Control
You can update or request deletion of your information anytime by contacting us at timbrbeard@gmail.com
Policy Updates
If we make any changes to this policy, we’ll update this page so you’re always informed.
Shipping Policy
At Timbr Beard Co., we keep shipping simple and transparent.
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Standard Shipping
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Orders under $40 ship for a flat rate of $4.99.
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Orders $40 and over qualify for free standard shipping.
Expedited Shipping
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Expedited shipping (2–5 business days) is available at checkout.
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Rates for expedited service are shown with each order and vary by destination.
Processing & Delivery
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Orders are typically processed within 1–2 business days.
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Delivery times may vary depending on the carrier and destination.
Returns & Shipping Costs
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For approved returns, Timbr covers the cost of return shipping with a prepaid label.
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Original shipping fees are non-refundable, even if the product is returned.
International Shipping
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Shipping outside the US is not available at this time. Check back later for updates to International shipping destinations.
Return Policy
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We want you to feel confident shopping with us. If you’re not completely satisfied, we’ll make it right.
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Eligibility for Refunds
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You may request a full refund within 20 days of delivery.
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To qualify, the product must be returned with no more than 50% used.
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Please keep the original packaging for return shipping purposes.
How to Request a Refund
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Simply drop your details in the form below and include your order number in the message.
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Once your request is received, we’ll email you a prepaid return shipping label to print and affix to your return box.
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Return shipping is always free.
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When we receive and inspect your return, your refund will be processed to your original payment method.
Additional Notes
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Refunds cover the purchase price of the product(s).
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Products returned with more than 50% used are not eligible for a refund.
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Original shipping costs are non-refundable.
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